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Audio Course
Business & Career
Never Split the Difference by Chris Voss & Tahl Raz
Introduction
0:00
2:15
Episodes
Transcript
0. Introduction
2:15
1. From Dedication to the New Rules: Setting the Stage
3:55
2. Mirroring the Mind: Foundations of Rapport
4:48
3. Labeling Emotions: Turning Pain Into Insight
3:58
4. The Power of “No”: Mastering the Safe Exit
6:52
5. Two Words That Transform Any Deal
3:35
6. Bending Reality: Framing, Fairness, and Anchors
4:06
7. Creating the Illusion of Control
4:32
8. Guaranteeing Execution: From Commitment to Follow‑Through
3:45
9. Bargaining Hard: The Ackerman Method
5:14
10. Finding the Black Swan: Uncovering Hidden Leverage
5:00
11. From Theory to Practice: Acknowledgments, One‑Sheet, and Notes
4:49
12. Index, Final Reflections, and Applying the Whole System
5:30
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